Prime Bank Investment Limited (“PBIL,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services, whether online or offline.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, address, date of birth, identification number(s)
• Contact details (phone, email, mailing address)
• Financial information (bank account details, investment history, income details)

b. Non-Personal Information

• Browsing data, IP addresses, device information
• Cookies and usage analytics from our website or mobile applications

2. How We Use Your Information

PBIL uses your information to:

• Provide banking and investment services
• Verify your identity and comply with regulatory requirements
• Process transactions and manage your accounts
• Communicate important updates, offers, and service changes
• Improve our products, services, and website functionality

3. Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

• Regulatory and Government Authorities – as required by law or regulation
• Authorized Third-Party Service Providers – for operational and technical support
• Affiliates and Subsidiaries – for service delivery and account management
• Legal and Compliance Purposes – to protect PBIL’s rights, customers, and assets

4. Data Protection and Security

We implement industry-standard security measures to safeguard your data, including encryption, firewalls, and secure access protocols. While we strive to protect your information, no method of transmission or storage is completely secure.